Privacy Policy

Who we are and how to contact us

Moosiqs is a music library and discovery service on the web at moosiqs.com and in the Moosiqs iOS app. It is operated from the United Kingdom, and its operator is the controller of your personal data under UK data protection law.

If you have a question about this policy or your data, email [email protected].

Your account (Clerk)

We use Clerk to sign you in. Clerk holds your email address, your sign-in method (for example, Sign in with Apple or Google) and, if you choose one, your password. We receive your email address and a Clerk user id.

In Moosiqs you can also set a display name, a short bio, and how you listen to music (streaming, downloads, CDs, records or cassettes). We use your answer to choose which onboarding steps to show you.

If you subscribe on the web, Stripe handles the payment and we never see your card details. If you subscribe in the iOS app, Apple handles the payment.

Your library and wishlist

We store the albums you add to your library, the formats you own them on, any notes you write, your wishlists and their visibility, and the albums you like, dislike or rate.

We use this to show you your collection, find gaps in it and recommend albums. If you scan a barcode, we use it only to identify the album.

Your Discogs username and imported collection

If you import from Discogs, you give us your Discogs username. We read your public collection from Discogs and add the albums we can match to your library. For releases we cannot match, we keep the Discogs release id, artist, title, year and format, so we can try again later. We never ask for your Discogs password.

Your Apple Music library and listening history

If you connect Apple Music, Apple gives us an access token. We use it to read the tracks you have played recently and, if you ask us to import it, the albums in your Apple Music library. If you have an Apple Music subscription, Moosiqs can also play music through it when you ask it to. We never change your Apple Music library.

We store the plays we read as your listening history and use them to learn your taste. You can disconnect Apple Music at any time, and we then stop reading from it.

Your Last.fm listening history

If you connect Last.fm, Last.fm gives us a session key. We use it only to read your recently played tracks (your scrobbles). We store those plays as your listening history and use them to learn your taste. If you connected Spotify, we read your recently played tracks in the same way.

You can disconnect a service at any time, and we then stop reading from it.

Friends and sharing (share links and claims)

Your friends can see your display name and the wishlists you set to “friends”. If you set a wishlist to “link”, anyone with the link can see that list and your display name.

A friend, or someone with your link, can mark an item on your wishlist as claimed, so two people do not buy you the same record. We store who claimed it: a friend’s account or, for a link, the name they chose to give. You never see claims on your own lists.

Invite links show the inviter’s display name. You can revoke an invite or share link at any time.

Reports and blocks

If you report someone, we store your report, the account and content it is about, and the reason you give, so we can review it. If you block someone, we store that so they cannot reach you. We check display names, bios, notes and wishlist names against a list of slurs and refuse text that matches.

Google Analytics and error reporting

The website uses Google Analytics to count visits and see which pages and features people use. Google Analytics sets cookies and receives information about your device and the pages you view. When you search, we send only the length of your search, never what you typed.

The website also uses Sentry to report errors. When an error happens, and for a small sample of visits, Sentry records what happened on the page so we can fix bugs.

Other services we use

These companies help us run Moosiqs. Each one handles your data only to provide its service to us.

• DigitalOcean hosts our servers, database and album images.
• Cloudflare delivers the website and protects it from abuse.
• OpenAI and Groq write recommendation explanations and assistant replies. They receive album and artist information, a summary of your taste and anything you type into the assistant.
• Langfuse helps us check the quality of recommendations. It receives a pseudonymous id, never your name or email address.
• MailerSend sends our emails.
• Apple delivers push notifications to your device.

Some of these companies are in the United States. When your data leaves the UK, it is protected by UK adequacy regulations or standard contractual clauses.

Retailer links, including Amazon, may be affiliate links. If you buy after clicking one, we may earn a commission. The retailer may set its own cookies.

Why we are allowed to use your data

• To provide Moosiqs to you under our agreement with you: your account, library, wishlists, friends and recommendations.
• With your permission: connecting Apple Music, Last.fm or Spotify, and importing from Discogs. You can withdraw it by disconnecting.
• For our legitimate interests: keeping Moosiqs secure, fixing errors, handling reports and understanding how it is used.

How long we keep your data

We keep your account data until you delete your account.

When you delete your account, we keep reports you made or that were made about you, with your account removed from them.

Your rights

You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, or to move it to another service. Email [email protected] and we will reply within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Moosiqs is not meant for children under 13.

How to delete your account

In the iOS app, go to Profile and choose Delete Account. This deletes your account straight away, together with your library, wishlists, listening history, connections, friends and conversations. It also cancels a web subscription billed through Stripe.

Apple manages App Store subscriptions, so cancel one in your Apple ID settings. You can also ask us to delete your account by emailing [email protected].

Changes to this policy

If we change this policy, we will update it here and change the date at the top. If a change is significant, we will tell you in the app or by email.